It is with a mix of sadness and gratitude that Concerted Services, Inc. announces the retirement of Ophelia K. Gaines from her position of Executive Director effective July 1, 2017. Her retirement marks the end of a career in Community Action spanning more than 40 years. Mrs. Gaines got her start in Community Action going door to door to assist low-income individuals with programs such as Head Start, utility assistance, and nutrition programs. Her dedication and hard work over the years resulted in increased opportunities and responsibilities, eventually leading to being named Executive Director in 2007.