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About Us

Rev. James Joyce, Executive Board Chairman

Mrs. Ophelia Kennedy Gaines, Executive Director

Corporate Office:

Concerted Services, Inc.
2100 Riverside Avenue
P. O. Box 1965
Waycross, Georgia 31502

Phone:  912-285-6083
Fax:       912-285-6288

Altamaha Area Administrative Office:

Concerted Services, Inc.
111 Medical Arts Drive
P. O. Box 1550
Reidsville, Georgia 30453

Phone:  912-557-6687
Fax:       912-557-3708

Concerted Services, Inc. (CSI) is a private nonprofit Community Action Agency originally established under the Economic Opportunity Act of 1964 to fight American’s War on Poverty.  CSI started doing business under the umbrella of Slash Pine Area Planning and Development Commission in 1965 and was incorporated October 7, 1968 as a private non-profit charitable organization.  It changed its name July 25, 1984 from Slash Pine Community Action Agency, Inc. to Concerted Services, Inc.

CSI began operating in 8 southeast Georgia counties and has expanded to 28 (18%) of the 159 Georgia counties.  In addition to expanding the service delivery area, the agency’s annual budget has grown from $300,000 in 1965 to approximately $22,254,991 million in 2009 and from 75 employees to over 380.

The Executive Board is the governing body of Concerted Services, Inc. and is responsible for the planning, coordinating, making policies, evaluating and administration of the agency’s business.  The Board has the power to receive and administer funds under the Federal, State, or Local assistance programs.  The Board delegates the responsibilities of day to day operation of the agency to the Executive Director.

Ms. Ophelia Kennedy Gaines is the 8th Executive Director of Concerted Services, Inc. Ms. Gaines has more than 35 years of non-profit management experience and understands the importance community action plays in local communities and helping individuals obtain self-sufficiency.  She holds a Master of Social Work, summa cum Laude, from Savannah State University, and a Bachelor of Arts:  Sociology, Magna cum Laude, from Albany State College.  She is a past adjunct professor for Georgia Southern University and is currently an adjunct professor in the Masters of Social Work Department of Savannah State University.